About At Home Assistance
Providing the assistance people need to live the life they want.
Developed by owner and manager Bridie Smith, At Home Assistance is a NDIS registered provider designed to be a collaborative service, working with you to deliver reliable and quality support that meets your needs now and into the future.
Bridie’s long experience in business ownership in the finance and home maintenance fields, as well as her own lived experiences with disability, mean that she is well placed to understand your requirements and work with you to meet them.
She has a background in accounting and business administration, and a particular interest in community development and disability support. She regularly volunteers with community and disability organisations.
Bridie is passionate about helping people with disability, poor health, or injury to live a healthy and productive life. She understands that getting the right support makes all the difference to a person’s wellbeing and can collaborate with you to achieve those goals in your life.
At Home Assistance is our name as it conveys the spirit of the service.
To be ‘at home’ means to feel comfortable and enjoy a state of mind where we are most at peace. At Home Assistance ensures clients’ feel ‘at home’ with their care.
At Home Assistance have a strong commitment to robust governance systems that drives policy and procedures implementation to provide the highest quality service.
Our client facing policies include:
At Home Assistance is committed to continuous improvement systems and encourages feedback from participants, families, and other stakeholders. This ensures that we are abreast of any arising issues and allows us an opportunity to make the required changes to how we deliver our service. We train our staff to ensure that each participant’s individual needs are met within our skill base.
If you have any questions in regard to our internal systems, please speak to Bridie who will provide you with information about our systems.