Frequently Asked Questions
The National Disability Insurance Agency (NDIA) is an independent statutory agency, whose role is to implement the National Disability Insurance Scheme (NDIS). The NDIA engages directly with people with disability and their families to complete individualised plans and provide funded supports.
The NDIS is an Australian Government scheme that provides support to Australians with disability, their families, and carers. It provides Australians with disability, who are under the age of 65, with the supports they need to enjoy an ordinary life.
Australian citizens, living in Australia and holding a permanent visa and who:
- Has a permanent disability that significantly affects their ability to take part in everyday activities
- Is aged less than 65 when they first access the scheme
Yes. At Home Assistance is a Registered NDIS provider offering the following supports and services:
- Assistance to access and maintain employment
- Development of Daily Living and Life Skills
- Daily Personal Activities
- Assistance with daily life tasks in a group or shared living arrangement
- participation in community, social and civic activities
- Group and Centre Based Activities
- Management of Funding for Supports
- Assistance in coordinating or managing life stages, transitions, and supports (level 1 and 2 support coordination)
- Accommodation/tenancy assistance
- assistance with travel/transport arrangements
- household tasks
- innovative community participation
- Community Nursing Care
How do I know At Home Assistance workers have the appropriate skill and training to provide support?
At Home Assistance ensures that all team members have the qualifications and the appropriate experience and skills through a thorough screening/recruitment process. All team members are screened and verified with all checks we require for our compliance i.e., NDIS Worker Screening Check, before commencing any shifts.
At Home Assistance ensures that all team members have the qualifications and the appropriate experience and skills through a thorough screening/recruitment process. All team members are screened and verified with all checks we require for our compliance i.e., NDIS Worker Screening Check, before commencing any shifts.
We recognise you as an expert in your own life and consider our support as assistance for you to build and keep control over your life. Person-centred support places you at the centre of services and supports. Person-centred support focuses on your strengths, your goals and future. Support focuses on achieving your aspirations and is tailored to your needs and unique circumstances.
Yes. At Home Assistance encourages you to choose who you would like to work with. During the intake and assessment process we will talk to you about what type of worker you would like. We will then allocate team members that suit your identified preferences. You will always get the chance to meet with At Home Assistance team members before they commence supports or services with you to decide if you wish for them to support you.
No. It Is your choice who you would like to provide your plan to there is no requirement for you to provide your NDIS plan to any service provider.
No. A Support Coordinator’s role is to ‘translate’ your NDIS plan and to connect you with the people and services to achieve your goals.
A Plan Manager will organise payments, invoices and manages your budget.
